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Privacy Policy

Last Updated: 11/30/2025

RevIQ Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our reputation management software.

1. Information We Collect

  • Account Information: Name, email address, business name, and payment information (processed securely by Stripe).
  • Customer Data: Phone numbers and names of your end-customers that you upload or capture via our check-in tools.
  • Usage Data: Logs of how you interact with our dashboard, including AI generation history and message logs.

2. How We Use Your Information

We use the collected data to:

  • Provide and maintain the Service.
  • Facilitate automated SMS communications via Twilio.
  • Generate AI-driven content (replies, marketing copy) via OpenAI.
  • Process subscription payments.
  • Comply with legal obligations (e.g., A2P 10DLC carrier requirements).

3. Google User Data Policy

Our application accesses Google Business Profile data to provide review management features.RevIQ's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

  • Access: We access your Google Business Profile reviews, ratings, and location data.
  • Usage: This data is used solely to display reviews within your dashboard and to generate AI draft replies.
  • Storage: We cache reviews in our secure database to improve performance. We do not store your Google password.
  • Sharing: We do not share your Google User Data with third parties (such as advertising platforms or data brokers). It is only shared with our AI processor (OpenAI) for the explicit purpose of generating reply drafts.

4. Data Sharing & Subprocessors

We share data with the following infrastructure providers to deliver the service. We have Data Processing Agreements (DPAs) in place with each:

  • Twilio: For SMS message delivery and phone number leasing.
  • OpenAI: For generating text content and analyzing sentiment.
  • Stripe: For payment processing.
  • Supabase: For secure database hosting.

5. Data Retention

We retain your personal and business data for as long as your account is active. Upon cancellation, you may request the deletion of your data. We may retain aggregate, anonymized data for analytics purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@reviq.management